Expertise

Excellence and innovation, the core business of Groupe PSA

The Group’s expertise is built on more than two centuries of industrial experience, fuelled by a passion for innovation and the everyday pursuit of excellence. PSA Group’s know-how encompasses all areas of the automotive industry, from production to distribution and services.

An efficient production base

  • A focus on excellence

The manufacturing base needs to satisfy new requirements with respect to the environment, automotive reliability, vehicle safety, quality, and appeal, while remaining competitive. Through its 16 production centres and 15 powertrain sites, the Group is pursuing an approach based on continuous improvement in order to achieve excellence in industrial processes.. Applied in both work and management, this method is deployed across all Group entities, as well as in its relations with partners and suppliers.

  • Innovation in powertrains

France’s leading filer of patents for the ninth consecutive year in 2016, PSA Group is deploying innovative technologies to reduce the environmental impact of its vehicles and improve their performance. With its downsized petrol engines and new-generation diesel engines, PSA Group is the European leader in the drive to cut carbon emissions. The Group continues to develop plug-in hybrids and electric vehicles.

  • Optimised industrial solutions

The streamlining of vehicle platforms is key to efforts to boost Group performance. The objective is to reduce the number of platforms from six at present to two platforms for global use. Launched in 2013, EMP2 covers all global body styles for compact and family vehicles. CMP, developed by PSA Group and its Chinese partner Dongfeng Motors, is for compact and city vehicles. It is compatible with different types of powertrain, including electric motors.

Optimised Industrial Solutions

L'optimisation des solutions industrielles

Commercial relations built to last

The quality of the relations between PSA Group and its customers is at the core of the Group’s commercial organisation. These relations involve a variety of communication channels and encompass all the facets of commercial relations.

  • Distribution

PSA Group has a global network of 10,000 dealerships and/or approved repairers, of whom 430 belong to the Group and make up the entity Peugeot Citroën Retail, Europe’s second-biggest vehicle distributor with 500,000 new and used vehicles sold in 2015.

  • Financing

Banque PSA Finances, key partner to the Peugeot, Citroën and DS brands, offers a full range of made-to-measure financing, services and insurance products for both private customers and businesses. Banque PSA Finance is present in Europe, Russia, China and Latin America.

  • Replacement parts

Replacement parts are distributed by the Group brand service points, as well as through the Eurorepar Car service network (2,000 service points, 10,000 between now and 2021), as well as through the Mister Auto website.

  • Used vehicles

The Group’s used vehicle offering, comprising 250,000 vehicles in 2015, is set to develop with the launch of an online multibrand platform. The aim is to reach 460,000 vehicles in 2021.

New frontiers in mobility

PSA Group is opening new frontiers with services and activities designed to meet customers’ changing mobility requirements. With cars becoming more than just an object or a means of transportation, PSA Group is committed to developing sustainable mobility solutions.

  • B2C car-sharing

Through the cooperation agreement signed in 2015, PSA Group and the Bolloré Group are pursuing their shared ambition of becoming a key player in the car-sharing market. The Group had already formed a partnership with Deutsche Bahn, the German rail utility, to set up a service similar to Paris’s Autolib in Berlin (Citroën Multicity).

B2B car -sharing
  • B2B car-sharing

Car-sharing is also becoming increasingly common in the business world: employees can reserve their vehicle online through Share Your Fleet, set up by PSA Group in 2013.

  • Short-term rental

In 2010, PSA Group set up a short-term rental service, Peugeot Rent, in France, Germany and the UK. Several options are available: conventional short-term rental, extended test drive, courtesy vehicle, or a vehicle with a driver (LeCab).

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