The emergency call leader in Europe, the PSA Group innovates continuously to improve the safety of road users through its increasingly efficient and broadly affordable connected emergency call services.
Million PSA Group vehicles equipped with eCall
people handled by the emergency services since 2010 in Europe thanks to eCall
Emergency call: rapid and effective assistance
An essential function in driver and passenger safety, the emergency call ensures immediate contact with a specialised assistance platform in the event of an accident.
- An SMS is sent (automatically or manually) to an assistance platform including the vehicle ID, telephone number and GPS position;
- An operator calls the driver immediately to review the situation, assessing the location of vehicle, the severity of the accident, the type of breakdown, etc.
- If the driver is unable to respond, the call is transferred automatically to the nearest emergency services.
A recognised step forward in the improvement of road safety
By helping to get the emergency services as quickly as possible to the scene of the accident, PSA contributes to reducing the severity of accidents and the number of people killed on the road. A pioneer in the field since the launch of the Autonomous Telematics Box (ATB), the PSA Group today is the emergency call leader in Europe, with over one million vehicles equipped with eCall. A recognised technological advance in the field of safety, the PSA emergency call won the Euro NCAP Advanced award in 2010.